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Bike Shop of Castle Hill (24075346020) is committed to protecting your personal information.

The personal information we collect about you depends on the dealings you have with us. Personal information includes information about an individual who is reasonably identifiable.

If you make an in store purchase with us we may collect your credit card, your address, phone number and email address, we collect this for the warranty purposes.

Pre-order goods or services, put goods on hold, use our lay by service, leave goods for repair, or purchase bikes from us we may collect your name and contact details.

If you attend our store, we collect images and recordings of you through CCTV cameras.

Through cookies on your computer information is automatically collected through the use of Bike Shop of Castle Hill. Cookies are used to recognise repeat users of websites and remember user preferences. For example when you visit the Bike Shop of Castle Hill website we may use cookies to record information including your server address, the date and the time of your visit, any documents you download and the type of browser and operating system you used.

The information is used to and disclosed by Bike Shop of Castle Hill for the purposes including statistical analysis and to assist Bike Shop of Castle Hill to improve functionality and usability of the website.

The main purposes for which we collect, hold, use and disclose personal information are

• processing transactions, in store and online
• to provide any associated loyalty programs
• seeking to deliver new ranges of products or services
• answering queries, resolving complaints and responding to social media.


We have links to third party are not operated or controlled by Bike Shop of Castle Hill are provided for your convenience. Bike Shop of Castle Hill is not responsible for the privacy or security practices of those sites are not covered by this Privacy Policy.


Bike Shop of Castle Hill may amend this Privacy Policy from time to time.